Ropemasters
⚖️ Terms & Conditions of Service

Providing Safe, Efficient Rope Access Solutions Across South Africa
Effective Date: July, 2025 Company Name: Ropemasters Rope Access Services
Registered Address: 156 Beach Road, Gordon's Bay, Cape Town]
Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

1. ? Scope of Services Ropemasters offers rope access services including but not limited to:
Structural inspections & NDT
High-rise maintenance and repairs
Protective coatings and painting
Thermal insulation and cladding
Confined space entry and rescue
Welding, rigging & mechanical work
Facade cleaning and window washing
Drone-assisted surveys
All services are performed by IRATA-certified technicians in accordance with industry safety standards.


2. ? Site Requirements Clients are responsible for ensuring: Unrestricted access to the worksite
Availability of anchor points or approval for temporary anchors
Completion of any required site-specific inductions or permits
Notification of environmental risks, restricted areas, or potential hazards


3. ?‍? Personnel & Safety Compliance Our rope access teams: Are certified to IRATA Level 1–3 standards
Follow ISO 9001:2015 and ISO 45001:2018 safety protocols
Conduct daily risk assessments and toolbox talks
Operate under supervision of a Level 3 technician at all times
We maintain a zero-fatality safety record and uphold the highest safety protocols across all projects.


4. ? Work Schedule & Delays Work is scheduled according to site access and project scope. Delays caused by adverse weather, client-side hold-ups, or unforeseen safety risks may result in revised completion dates. Our team will notify clients promptly of any scheduling changes.


5. ? Payment Terms A formal quotation will be provided prior to work commencement
Invoices are issued upon completion or in accordance with agreed milestones
Standard payment terms are 30 days from invoice date unless otherwise negotiated
Late payments may incur interest charges in accordance with local laws

6. ? Liability & Insurance We carry comprehensive public liability and worker’s compensation insurance. The company is not liable for damages arising from: Delays caused by third-party access restrictions
Pre-existing structural defects not disclosed prior to job commencement
Equipment failure due to site conditions beyond our control
Certificates of insurance can be provided on request.      

7. ? Reporting & Deliverables Clients may request: Inspection reports
Photo documentation
Test results (where applicable)
Certificates of compliance
All reporting is tailored to project scope and will be delivered within a reasonable timeframe post-completion.

8. ? Cancellations & Rescheduling Cancellations must be submitted in writing at least 48 hours prior to the scheduled start date
Cancellations within this window may incur mobilization or standby fees
Rescheduling is subject to crew availability and environmental conditions

9. ? Confidentiality All project details and client information are treated with confidentiality and will not be shared with third parties without written consent, except where required by law or safety regulation.

10. ? Governing Law These terms are governed by the laws of the Republic of South Africa. Any disputes shall be settled under South African jurisdiction unless otherwise agreed in writing.

? Client Acknowledgement By engaging [Your Company Name], the client acknowledges acceptance of these terms and agrees to collaborate in ensuring a safe and efficient work environment.